We are delighted to be joined by Jess Young, Freelance Project Lead with Volunteer Centre Greenwich, who will be leading this session. Jess has recently led practical work on making volunteer recruitment more inclusive and accessible, particularly for people with lived experience of poor mental health. Her work with Volunteer Centre Greenwich explored what helps people feel safe, welcomed and able to take the first step into volunteering, leading to simple but effective changes such as informal coffee mornings, clearer role information and volunteer storytelling. Jess will bring these insights into the session to help organisations think differently about how they reach and welcome hidden helpers in their own communities.
Many people in our communities are already helping others, sharing skills, offering support and making a difference — but they may not see themselves as “volunteers”. These hidden helpers can be an incredible source of energy, knowledge and community connection, but traditional volunteering opportunities do not always feel accessible, relevant or welcoming to them.
This free, interactive workshop is designed for volunteer managers, coordinators and anyone involved in recruiting, supporting or developing volunteers. The session will explore how we can better recognise hidden volunteering, understand what may stop people from coming forward, and think differently about how we design and promote opportunities.
During the workshop, we will look at:
Who the hidden “volunteers” in our communities might be
Why some people are already helping informally but do not join formal volunteering opportunities
Common barriers that are not always about time, cost or flexibility
How a different approach to conversations and role design can improve volunteer engagement
Practical ways to identify barriers and open up volunteering to more people
The session will also include a short practical exercise to help participants “meet” a hidden helper in their community and consider what might make volunteering feel possible, relevant and worthwhile for them.
This is a great opportunity to step back, reflect on current recruitment approaches and explore how small changes could help more people see a place for themselves in volunteering.
You must register to attend this event.
Please note: This workshop will take place in person. The venue will be confirmed once we have a clearer idea of numbers.
At Bexley VSC and Volunteer Centre Bexley, we strive to create inclusive, respectful spaces for all—whether attending events, training, or volunteering. By taking part, you agree to uphold our shared commitment of expected behaviours that ensure welcoming, positive engagement.
Training Themes
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