New mental health support service for residents

New mental health support service for residents

NHS South East London CCG has commissioned Qwell, a free, anonymous online counselling and emotional wellbeing service for adults from digital mental health pioneers  Kooth. The site is accredited by the British Association for Counselling and Psychotherapy (BACP) and offers early preventative care and support.

Anyone aged over 26 years of age and living in parts of south east London, can receive counselling sessions from qualified counsellors via an online chat-based platform. Chats can either be accessed through a drop-in service or pre-booked sessions from any connected device. The site is open 24 hours a day; one-to-one counselling sessions with a qualified counsellor are available from 12-noon until 10pm on weekdays, and from 6pm until 10pm on weekends. Those using Qwell are also be able to take advantage of a range of self-help tools from reading and contributing to articles, peer to peer support via online discussion boards as well as journals and goal trackers. 

Dr Nancy Kuchemann, GP and Clinical Lead for Mental Health at NHS South East London CCG said:

“The pandemic and months of restrictions have had an impact on everybody’s mental wellbeing. I’m really pleased that we are launching this innovative service to support south east London residents. It is so easy to use and can really help people who are struggling.”  

Social media content/posters

You can download various images (for different social media) and posters here: COVID-19 - Swivle    

The #COVID-19 pandemic has had an impact on everybody’s mental wellbeing. If you are 26 or over sign up to #Qwell, the new online service for free, safe and anonymous support. https://www.qwell.io/ 
Provided by @Kooth_plc, funded by @NHSSELondonCCG


New online service for providing free, safe and anonymous mental health support for people 26+ launched by @NHSSELondonCCG and @Kooth_plc. Signup: https://www.qwell.io/  #QWELL