Welcome to this page for those groups who are looking to complete the Way Up Quality Assurance Scheme. This page is just for you.
Bexley, Brent, Ealing and Hounslow will do their best to help you through the scheme, but there may be times when we need to suggest other support. We will be adding to the following list a few places to go.
CVS GROUPS TO ADD MORE INFORMATION ON EACH OF THESE AREAS.
1) Governance and Organisational Planning
Governing document
For example, for charities, this is the document that you have logged with the Charity Commission to show what your organisation was set up to do.
Business/strategic/development plan
Funding strategy
There are certain rules around fundraising as determined by the Charity Commission. The Fundraising Regulator's Codes are invaluable in setting the scene for your fundraising strategy. In terms of creating a strategy you can talk to your CVS about what is proportionate for your group. You may like to consider training from groups like FSI, SSC, The Chartered Institute of Fundraising or the Directory of Social Change amongst others.
Communications strategy
Talk to your CVS about what is proportionate for your group. The Media Trust may be of help.
Organisational structure chart
Insurance certificates
Vision, Mission, Values
Accounts
Projected budget
Lease agreements
Financial management policy
Reserves policy
Policies and Procedures
Safeguarding
NSCPP and Thirtyone:eight offer training and support.
Equality and Diversity
Health & Safety
Confidentiality and data protection
Complaints
Financial procedures/risk register
Bullying/harassment
ICT/Digital
Environmental
Conflict of Interest
Whistle-blowing
Volunteering
Policy review procedure
3a Staff and Management
Job descriptions and person specifications
Employment contracts
Recruitment procedure
Redundancy policies
Induction processes
Probation procedure
Supervision and appraisal system
Grievance policies and procedures
Capability/performance management procedures
Training policy
3b Managing Volunteers
Volunteer agreements
Recruitment procedures
Induction processes
Safeguarding policies as appropriate (relevant to volunteers)
Volunteer policy
Volunteer role descriptions
Procedures for capability/performance management, guidance and support
4) Monitoring and Evaluation
For general help with this heading,
Brent CVS has a number of recorded sessions with information on these.
Bexley CVS has a page of useful links: https://bvsc.co.uk/impact-action-useful-links and runs regular training sessions for those working within the Bexley borough.
Clear written:
- Impact (aims)
- Outcomes
- Indicators
Monitoring system
Evaluation tools and processes
Consultation processes
Monitoring & evaluation plan and timetable
Evaluation reports
Project planners
5) Funding strategy
For general help on this: There are certain rules around fundraising as determined by the Charity Commission. The Fundraising Regulator's Codes are invaluable in setting the scene for your fundraising strategy. In terms of creating a strategy you can talk to your CVS about what is proportionate for your group. You may like to consider training from groups like FSI, SSC, The Chartered Institute of Fundraising or the Directory of Social Change amongst others.
Communications strategy
The Media Trust may be able to help.
Income generation plan and activities
A useful starting point: https://www.cafonline.org/charities/fundraising/fundraising-fundamentals/getting-started
Karen Jefferys of BVSC says: I used appendices in my Fundraising Strategy to demonstrate that the charities I worked for met the CC20 requirements.
Donations system
As well as having systems to deal with cash, cheques and regular giving, you may wish to check that your online giving is efficient. This may help.
Project proposals and budgets
6) Participation and Consultation
Policy on beneficiary involvement
Timetable of consultation events
Reports on consultation and participation events and processes
Evidence of need gathered from consultation
Surveys, questionnaires, etc.
Newsletters
Forum agenda/notes
Forums for user and other stakeholders to contribute, e.g. place on the board, user-led steering group
Project and service proposals devised with the involvement of beneficiaries
Timetable for consultation events and activities