Refugee Response

Here you will find resources and links for information on supporting Ukrainian and other refugees in the borough. 

(please note these links are from external sources and not managed by us)


Information specific to Bexley


Information for Ukrainians arriving in Bexley (London Brough of Bexley link)


Information for Ukranians

(please note these links are from external sources and not managed by us)


Welcome: a guide for Ukrainians arriving in the UK 

Homes for Ukraine: factsheet for Ukrainians

Free legal and immigration advice - Ukraine Advice Project UK – Free UK immigration and asylum advice for Ukrainians and their families from qualified lawyers (advice-ukraine.co.uk)

Move to the UK if you’re coming from Ukraine

Mental Health Support for Ukrainian Refugees in the United Kingdom

Ukrainians Welcomea joint initiative of British organizations fighting slavery and human rights. Its purpose is to provide useful information on the safety and life of displaced Ukrainians in the UK as a whole.


Information for individuals offering help 

(please note these links are from external sources and not managed by us)


If you would like to be a host, please click here for more information

Homes for Ukraine@ frequently asked questions

Q&A with the Home Office on the Ukraine visa process

Homes for Ukraine: sponsor guidance

Homes for Ukraine Sponsor Toolkit

Updated Homes for Ukraine visa data

Ukrainian Refugees Cultural Sensitivity Sheet - Base Guidelines

Charity Translators - Ukraine-related language support (including volunteer opportunities!)

Connecting UK sponsors with LGBTQI Ukrainian Nationals



DEC Ukraine Humanitarian Appeal The UK Government will match pound-for-pound up to £20 million donated by the public to this appeal

Europia's fundraiser for Ukraine - Europia is rasing funds to support Ukrainians - both those in the country and refugees in Poland, Romania and Moldova

British Red Cross Appeal  The donations will help the British Red Cross provide food, water, medicines, first aid, warm clothes and shelter




Barnardo’s - a free helpline is available, staffed by English, Ukrainian and Russian speakers, to offer support to children and families arriving in the UK from Ukraine. 
The helpline is open Monday – Friday (10am-8pm) and Saturday (10am-3pm). Callers will be able to get help and advice on a range of issues to help them build a brighter future. 

BBC Newsround – Support to explain the difficult concepts associated with the conflict - this is news specifically designed for children and young people

Childline – Worries about the world

Department for Education – Help for teachers and families to talk to pupils about Russia’s invasion of Ukraine and how to help them avoid misinformation

Education Week – How to talk with students about the Russia-Ukraine War

Family Education – Talking with children about war and violence in the world

LondonPlusSupport for those effected by the Ukraine Crisis

National Youth Agencyuseful resource with guides, toolkits, and signposts for those working with young people in England to help navigate conversations about the crisis in Ukraine.

Thrive LDN - Guidance for supporting the mental health and wellbeing of displaced Ukranians

Gov.uk - Ukraine humanitarian crisis : guidance for charities and trusteees

Faith based approaches to trauma healing - Bible-based trauma resources made available for Ukrainian refugees in UK - News - Bible Society

Gov.uk - Advice and guidance on the health needs of migrant patients from Ukraine for healthcare practitioners.

Gov.uk - Homes for Ukraine: guidance for councils

ECDC - Operational public health considerations for the prevention and control of infectious diseases in the context of Russia’s aggression towards Ukraine




Charity Finance Group Russia-Ukraine: Some initial thoughts for charities

NCVO How charities and civil society can support Ukraine


Supporting the mental health and wellbeing of displaced Ukrainians and Afghans in London


Please find below some helpful updates from Thrive LDN and partners with regard to supporting the mental health and wellbeing of displaced Ukrainians and Afghans in London. 

1. Trauma informed practice in humanitarian crisis training

Thrive LDN is partnering with Nicola Lester Psychological Trauma Consultancy to deliver training in trauma informed practice in humanitarian crisis.

The free training webinars are aimed for professionals and volunteers in community and grassroots organisations who are supporting the response. The training has a central focus on trauma informed practice in the context of a humanitarian crisis. It also introduces trauma informed approaches which can be applied in a broader context to develop current practice across a range of areas including third-sector, health, social care, mental health and uniformed services.

The training programme offers workshops at three levels: foundation, intermediate and advanced.

·       Foundation level: Trauma informed practice in humanitarian crisis training
Tuesday, 10 May 2022, 11am – 12.30pm

·       Intermediate level: Trauma informed practice in humanitarian crisis training
Tuesday, 17 May 2022, 10am – 1pm

·       Advanced level: Trauma informed practice in humanitarian crisis training
Tuesday, 24 May 2022, 10am – 3pm


2. Supporting the mental health and wellbeing of displaced Ukrainians

Thrive LDN and partners have put together a short guide to help families in London create a safe and welcoming environment for displaced Ukrainians arriving to the UK.

Outlined in the guidance are some simple dos and don’ts, based on the experiences of other groups of refugees. The guidance highlights how kindness, patience, and empathy will be vital for creating a safe and welcoming environment and avoid the potential for further harm. The guidance also contains further information on assisting displaced Ukrainians to access professional support, including NHS mental health and wider community support services.

3. Updated wellbeing support for Afghan evacuees in London

Thrive LDN has worked with community partners to create a range of updated resources to support the mental health and wellbeing of the Afghan community – both for newly arrived evacuees and the many Afghans already living in the capital.

A ‘Help with your concerns and worries’ booklet is now available in English, Dari and Pashto. Many Afghan evacuees have also found support through local faith groups and the updated booklets now include extracts from Good Thinking’s Five Ways to Good Mental Wellbeing & Islam resources, which helpfully show how wellbeing ideas are encouraged in Islamic teachings.

Thrive LDN has worked with London boroughs and community organisations to print and distribute around 7,000 hardcopies of the updated booklets to Afghan evacuees in bridging accommodation and in the community.

4. Supporting refugees with their mental health – a short video

Thrive LDN and the Refugee Council have developed a short video for volunteers and professionals on engaging with refugees and asylum seekers, particularly in relation to supporting mental health and wellbeing. In the video, Paul Cilla La Corte, London Therapeutic Services Manager for The Refugee Council, shares helpful information and advice learned from the nine years he has spent working with refugees and asylum seekers.

Further resources
You can also find some further resources and guidance on the Thrive LDN website for supporting Ukrainians and for supporting the Afghan community.

Email: info@thriveldn.co.uk  Web: www.thriveldn.co.uk



Other information

Helping the resettlement of refugees - See how London is involved in relocating refugees through the resettlement programme and how you can help. What is refugee resettlement, what schemes do we have in the UK etc

VCSEP Slack Channel for Ukraine: if you wish to join, please let London Plus know here.  If you are already on the VCSEP Slack, you can add yourself to this channel. If you are an organisation and would like to offer support, please complete this form: here