Impact in Action Useful Links

Useful Links for Impact

There’s lots of information out there, we’ve sifted through some so that you don’t have to! Karen offers training or 1-2-1 support in these areas, so feel free to get in touch if you’d like further input or spot a link that has changed. It would also be great to add other links to this page, what has been helpful to you?

Karen’s top websites

Here are some website that Karen has found particularly helpful for overall Impact support.


  • Inspiring Impact

https://www.inspiringimpact.org/ This website can take you through the steps or be a place to dip in and out of to answer a particular query.

  • Better Evaluation

www.betterevaluation.org This is an international website that originates from Australia. I really like the overview of how to do evaluation which is broken down into a lot of detail should you wish to implement the ideas. It is

This website also has an overview of resources.



Getting started definitions

Useful summary of inputs, activities, outputs, outcomes in a picture. Click here. 


1 page of definitions for outputs, outcomes, impact, monitoring and evaluation. Easy, so worth the read! Click here.

Short guides on Needs, Impact and Evaluation click here. 

The resources page has a Theory of Change sheet with a jargon-free Theory of Change.


More academic definitions

Definitions for approaches to evaluation. May be of more interest to larger organisations. Click here.

Mapping Needs – ie working out what the problems are

Issues that people are going to Citizen's Advice for: click here.

Data on small charities: click here.

Needs around Covid for beneficiaries (May 2020): click here.

Charities needing help because of Covid (2020 job redundancies): click here

London needs because of Covid (Nov 2020): click here

Needs around benefits (until June 2020): click here

Wellbeing needs around Covid (up to date): click here 

Covid: BAME groups (June 2020): click here

Covid: Needs around trust and inequalities (Spring 2021): click here

Covid: Digital exclusion needs, pockets of poor digital access in Bexley (most up to date 'publically available'): click here.

Health Needs: click here

Lots of Data about London: click here (Nov 2020) and for more click here (April 2021).

Pockets of gentrification in Bexley p39 (June 2021): click here.

Needs around SEND, queries welcomed: click here

A technique for asking the community about needs- the 10 Seed Technique

Youth Club closures (2018) click here with report from August 2021 here.

Youth needs in London (September 2020): click here or here for Generation Z, here for an overview.

Youth Endowment Fund, needs in youth because of Covid (November 2020): click here

British Red Cross Covid Vulnerability: here

Lots of data sources from Datawise: click here.

The needs caused by Covid and how to address them, (The British Academy): click here.

Various statistics on faith groups, primarily Christian: click here plus a report on faith groups, how they have helped during Covid and future needs.

Impact of Covid on BAME groups: click here.

Community Life Survey (covers the period of Covid, published Jul 2021): click here.



Setting your outcomes

Are you ready to start measuring your outcomes? Here's an outcomes survey on p23. Click here.

Youth work. Ideas for setting outcomes and what measures to do. Click here.

Select outcomes and measures with a pre-set list. Click here. (This has been written for those seeking social investment, so you may want to talk to Karen before using this tool).

Collecting monitoring and evaluation data

Choosing online surveys and tools click here for information from Datawise, and don't forget the 10 minute video from me here.


Creating a Theory of Change

Creating a Theory of Change is covered in the 7 Impact sessions, which are available On Demand as videos or booklets from Karen. 

Datawise's guide is here.

NPC's Guide is here

NPC's Guide for a Theory of Change for campaigning organisations is here.

Check out the Theory of Change in the Resources section of the website. 

More on Theories of Change

A Theory of Change can often be a response to the needs of a group, but another starting point is to involve beneficiaries in understanding what positive assets they have and how to build on these. Click here.

Assets of church buildings are mentioned here. (Click on the wording, not the video, for the report).

Theories of Change for campaining. Click here.


Social Return on Investment (SROI)

The NVCO has training on Social Return on Investment, some of which may be in their members only area. Check out the study zone. Click here.

Moore Kingston Smith has an introduction to the principals of SROI. Click here. 

You can work out a financial benefit to what your service provides. Pages 14 and 15 gives figures for the financial benefit of, for example, volunteering. Click here. 

This is a very in depth look at the theory, values and software for calculating social value. This may be more suitable for larger organisations who have the funding to buy software. However, still worth a look for smaller organisations and there is the option to ‘rent’ training videos.Click here. 

SROI tool click here.


Impact or Social Value Reporting

Impact Report Click here

Creating a social value report. Click here.


Planning how to do your evaluation

The steps to go through to do your monitoring and evaluation. Click here. 



How to Practically log your Monitoring and Evaluation

Support deciding what tools to use to keep track of your monitoring and evaluation. Click here.  Choosing a database, here.

Real Time Evaluation from Better Evaluation. Click here.

Groups may use Excel or specific programmes. The following list are not recommendations, but just provide more information: 




More support to decide what to data to collect, how to collect it, what standardised methods of data collection there are. Aimed at international development NGOs, so has an international stance. https://www.bond.org.uk/resources/impact-builder

How does your Strategy fit in with your Theory of Change?


This is especially useful for leaders, but it may be helpful for others to skim through this to understand how the Theory of Change fits in with the bigger picture. Click here. 

Scaling up (growing your project).Click here. 

Learning from monitoring and evaluation. Click here.

How do your finances fit in with your Impact?

Written by an accountancy firm, this training session provides a different slant on how impact fits with your finances. Click here.

Sharing your Impact

Sharing your impact is the subject of one of the 7 Impact Sessions, which are available from Karen.

Check out the One Page Wonder on this subject and for other guides click here or here.




What does the future hold? Click here.

What the Levelling up agenda looks like. Click here.


There's lots here, so if you need 1-2-1 or 1-2-group advice just contact the Impact Officer, Karen, plus if you have other useful links please do get in touch!