Responsible to: Registered Manager
Salary: £19,000 per annum
Job Type: Full Time
Probationary Period: 6 months
Do you have the skills to deliver efficient end to end business processes to our operational requirements? If so, then look no further than Crossroads Care South East London.
We are a registered charity delivering diverse services to carers of children, young people, adults and older people across the London boroughs of Bexley, Greenwich, Lewisham & surrounding areas through community-based support staff, operating within the family home or on outside activities. The successful candidate will need to have a recognised qualification in administration and/or customer care, proficient IT skills, posess strong interpersonal skills and demonstrate planning and organisational capability.
Reporting to the Registered Manager your principal role will be the first point of contact with our stakeholder’s. You will be responsible for the allocation of work to front line staff which involves rostering & distribution of rotas, managing leave requests and sickness absence through our case management system.
Conversant with Data Protection/Information sharing principles you will maintain, update & produce information data we hold on staff/ stakeholders ensuring compliance. Your working week will be based at our Head Office in Erith.
You will need to work in an innovative and creative way and have the ability to cope with multiple demands within a busy office environment. You must also have an awareness of and sensitivity to the needs of Carers and the person they care for.