Finance Assistant
Hours: 18 hours (3 Days) per week
Salary: £14,221.72 + pension contribution
16 days holiday plus bank holidays
Pension Contributions
Staff loans at preferential rates
Information
Greenwich & Bexley Credit Union is a not for profit financial co-operative providing affordable loans and savings to our members. We are based in Woolwich, SE London.
We have been operating for over 20 years and currently have over 11,000 members and assets in excess of £15m.
We are seeking to recruit a part-time Finance Assistant to join our team of 11 staff. You will be based in our busy office in Woolwich and will need to be adaptable, hard-working and a good team player. The main elements of the job involve processing payments, credit control and responding to enquiries from members. Full training will be provided. This is an exciting time to join our growing credit union and support our members.
How to apply
If you would like to apply, please submit a CV and a covering letter ensuring that you address all the points in the person specification. Shortlisted applicants will be required to attend an interview and undertake written and numerical assessments. Please submit your completed application to enquiries@gbcreditunion.com Attn: Kay Campbell. The closing date for applications Friday 7 June 2024.
Job Description – Finance Assistant
Reporting
The Finance Assistant reports to the Finance Officer.
Responsibilities
Credit control
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Assist the Finance Officer with credit control procedures as requested
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Discussing with members and conducting and assessing financial reviews with a view to developing tailored repayment plans.
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Build good relationships and ensure members continue to feel valued.
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Monitor, maintain and record repayment agreements entered.
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Identify changes in payment patterns and act accordingly to reduce the risk of bad debts.
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Send letters to people who have missed or made incorrect payments.
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Deal with written, personal and telephone enquiries from debtors
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Assist in the production of reports used to monitor and analyse bad debts.
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Carry out any other general office duties or credit control tasks as requested by the Finance Officer and Manager
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Evaluating new credit requests and conducting client credit checks.
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Be aware of and compliant with Credit Union internal policies, processes, and legislative requirements.
Payments
- Process all incoming standing order payments and monthly payroll deductions
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Process outgoing faster payments using our online banking service
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Processing invoices
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Nominal postings
Bank reconciliation and book-keeping
- Perform a daily bank reconciliation
Member enquiries
- Respond to written, personal and telephone enquiries from members
- Provide members with a high level of customer care and support, and maintain confidentiality at all times
Other duties
- Assist with the preparation of papers for the Board and other committees
- Provide training, support and guidance to other staff and volunteers
- Carry out any other duties appropriate to the level and general nature of the post as requested by the Finance Officer/Manager.
All duties to be performed in accordance with the Regulators’ rules and guidance, the credit union’s rules, policies and procedures, and any relevant legislation.
Person Specification
Skills and experience required
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Excellent written communication and interpersonal skills.
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Analytical skills with strong attention to detail.
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Ability to work as part of a team.
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Good IT skills, particularly MS excel, word.
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Strong organisational and time management skills.
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Flexible and responsive to changing business requirements.
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The ability to identify and deliver process improvements.
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Good numeracy skills and the ability to work to a high level of accuracy and have a keen eye for detail
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Ability to work in a busy office with a small team of staff
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Ability to work to tight deadlines
Desirable but not essential
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Degree in finance, accounting or mathematics
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Experience in negotiating payment plans
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Reconciliation experience