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Dealing with Problems

In most cases volunteering works well, but occasionally problems can arise. You cannot avoid this completely, but you can take steps to reduce their likelihood, and make handling them less difficult.  This information sheet:

  • Tells you where you stand when it comes to solving issues with volunteers
  • Suggests ways of lowering the chances of problems arising
  • Gives advice on how to handle problems with volunteers, both informally and formally
  • Sets out the structure for a basic policy for dealing with volunteer problems

*This template is provided by the Volunteer Centre in Bexley to help organisations that may need support with setting up, or refreshing, their internal volunteer stream policies and support documents. You are welcome to use them. They should be rebranded and adjusted to your own’s organisation’s needs, and approved by your own trustees. Please be aware that the documents are not legally checked and you must take responsibility for ensuring that they meet your organisational requirements and are legally compliant*

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