Single Point of Contact Triage Officer

Single Point of Contact Triage Officer
Contract Type: 
£28,128.31 per annum (inc. OLW)
35 hours – Fixed Term for three years (November 2024)
Role Description: 

Job Title: Single Point of Contact Triage Officer

Hours: 35 hours – Fixed Term for three years (November 2024)

Salary£28,128.31 per annum (inc. OLW)

Interview date: 7th December 2021

Responsible to: Referral Manager & Data Monitoring



At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector.

BVSC are members of a local consortium where eight voluntary sector organisations have come together to support local people with care and support needs in new and sustainable ways.  The consortium will work as “Trusted Partners” to enable people to find the right support services that meet their needs and fulfil their personal goals – supporting them to maintain their independence for as long as possible and helping them to plan ahead. 

The consortium service requires a role to act as a single point of access where consortium partners, residents, referrers, and adult social care can contact for information and access to the service. The service is operational from 9am-5pm Monday to Friday and the single point of access will provide the intermediary between LA/Consortia for day today queries and will monitor referrals into the consortium. 

For more information on this role please see the 'more information'

Please submit your CV and supporting statement (Referencing the personal specification, skills and experience below) by 9am on 30th November to kelly@bvsc.co.uk 

Tuesday, 30 November, 2021